1. What Yojaka Vyuha provides
Yojaka Vyuha maintains hostel resident, charge, invoice and payment-status records. The hostel operator remains responsible for providing accommodation and any related services.
2. Invoice details
Residents should check the invoice month and amount before making a payment. If a room number, name, fee amount or invoice appears incorrect, contact the hostel administrator who manages the resident account before paying where possible.
3. Payments
Payments are handled through the payment options presented at checkout and may be processed by Razorpay. A payment confirmation or bank debit should be retained until the invoice status has been reconciled. A delayed status update does not by itself establish whether a transaction ultimately succeeded.
4. Monthly fees and refunds
Correctly charged hostel operation fees are non-refundable. Duplicate payments, incorrect charges or payments applied to the wrong invoice will be investigated, and any refund or correction will be handled according to the findings and applicable payment-provider and legal requirements. See the Refund & Payment Policy.
5. Resident responsibilities
Residents should provide accurate information when requested, use their own payment account or an authorised payment method, retain transaction references and promptly report suspected errors. Residents must not misuse payment links, attempt unauthorised access, interfere with the service or knowingly submit false payment claims.
6. Payment problems and availability
If a payment is debited but the invoice remains unpaid, retain the transaction reference and contact the hostel administrator who manages the resident account. The service may occasionally be unavailable or display delayed information due to maintenance, network issues or third-party provider delays.
7. Changes and questions
These terms do not limit any consumer rights that cannot lawfully be excluded. Yojaka Vyuha may update the terms when the service changes. For fee, resident-data or payment questions, contact the hostel administrator who manages the resident account.